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Help G70: ISTA AOS -The automatic Secure Token request failed - Printable Version

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Help G70: ISTA AOS -The automatic Secure Token request failed - DarkSide - 05-01-2024

Guys, how can I solve this problem?

G70: The automatic Secure Token request failed

ISTA AOS 4.45

[Image: 7bd32fa1886ae5b7e20a235f4f01407e.jpg]

[Image: a977eb6271ef31fd4c9fc5e59fbd8a89.jpg]


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - Fx82 - 05-01-2024

No connection to bmw backend.

Best is to sent ticket to bmw support.


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - DarkSide - 05-01-2024

(05-01-2024, 13:36 PM)Fx82 Wrote:  No connection to bmw backend.

Best is to sent ticket to bmw support.

communication with the server part seems normal to me, since data about the car, including mileage, is transferred to AIR immediately after reading


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - Fx82 - 05-01-2024

Ok then problem solved.
Ista is lying then.


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - larshutten - 05-01-2024

In my experience no one else can login to aos. Even on same pc as aos ista you can not login to air. When I do that I get the same errors.


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - DarkSide - 05-01-2024

(05-01-2024, 14:07 PM)larshutten Wrote:  In my experience no one else can login to aos. Even on same pc as aos ista you can not login to air. When I do that I get the same errors.

I have no problems logging into my account AOS, AIR and everything else works fine, only at this step the backend server is not available


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - larshutten - 05-01-2024

That’s not what I meant to say.

When running aos ista I can’t do anything else besides using aos ista. So NOT logging in to any other service from aos.

Edit: yes I can login ofcourse at the same time but somehow it interrupts connection from ista.


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - DarkSide - 05-01-2024

(05-01-2024, 15:04 PM)larshutten Wrote:  That’s not what I meant to say.

When running aos ista I can’t do anything else besides using aos ista. So NOT logging in to any other service from aos.

Edit: yes I can login ofcourse at the same time but somehow it interrupts connection from ista.

I don't log into any AOS services when I use Ista


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - mcrussell - 06-01-2024

I have seen issues when running a test plan if you navigate away from the "ISTA Workshop" page on the website whilst ISTA is open, it seems to kill the backend connection to the session & cause the rest of the programming plan to fail.
I found this when trying to obtain the control unit validation file, I had to cancel the validation part of the test plan then finishing the concluding tasks, then create a new plan to obtion the validation file, go to the website to obtain the response file & then start a new session to load that file into the car.


RE: Help G70: ISTA AOS -The automatic Secure Token request failed - vanos - 06-01-2024

This problem has happened to me several times.
Have you tried opening the other page in a new browser tab, and the original ISTA browser tab remains intact? Will the connection with the Backend server be interrupted in this case as well?

(06-01-2024, 05:44 AM)mcrussell Wrote:  I have seen issues when running a test plan if you navigate away from the "ISTA Workshop" page on the website whilst ISTA is open, it seems to kill the backend connection to the session & cause the rest of the programming plan to fail.
I found this when trying to obtain the control unit validation file, I had to cancel the validation part of the test plan then finishing the concluding tasks, then create a new plan to obtion the validation file, go to the website to obtain the response file & then start a new session to load that file into the car.