[Albert J]

I have a problem connecting to VCM today. when it s updating the scan tool

Did U by chance try to put another drive in with V134 on it and do a successful firmware update to that level, and than go back to V137 again and try that.

Note!! I found that powering up the VCI independently from the cars OBD2 plug, just a 12v power source is important. [just like the instructions say on that page]
That's how I got mine back working.

Maybe this helps. AJ.

There maybe a second solution:
C:\program Files\JLR\IDS\Runtime and then start the utility, ClearVCI.exe.
This is written from memory, it maybe not be precise, but it gives the Idea what might also work.

AJ