[nixte]

Hello everybody, I've official latest release Xentry installed on my laptop;
Everything was always ok...'till this message:

?
"error starting procedure"

(I buy regular token on xentry portal, VCI regularly communicate with car) but when opening shell (C5 user and pwd ok) i can't operate due to this error.

Official Xentry assistance can't help me ( I think they have not hard sw skills)
All uninstall and reinstalled several times.

May be is Windows error? registry?

Any idea to help me?

Thanks to all