[david2000]

Hi to all
I installed diagbox V7.83 and instead of reports and documentation comeing up at the top of the screen id0479-m-mot and id0469-m-mot appears what has gone wrong
all the best david

[marianro2007]

Try installing VC++ 2008 or higher.
Regards!

[david2000]

Try installing VC++ 2008 or higher.
Regards!

what is VC++ 2008 or higher.

[marianro2007]

It is Visual C++ 

[Simple]

This issue is not related to 7.83 update, it is a language issue that may be caused by a skipped process during the updates.. This was solved by reinstalling VC++ 2008 sometime back, if not, you may have to reinstall.

DiagBox has changed the language locales from 2 characters to 5, such as English = EN to en_GB. This has been since release 7.74.

Check the language line "Current=" in the file "C:\AWRoot\dtrd\trans\Language.ini". DiagBox upto version 7.72 should read "Current=EN" but from 7.74 it should read "Current=en_GB".

Start DiagBox and before clicking on the brand (Citroen or Peugeot), change the line Current= to the other setting (EN or en_GB) and save it, then click on the brand and see the effect.

p.s. Ensure you have saved a copy of the file APPDIAG.SYS in the folder "C:\AWRoot\bin\fi\" in case you need it.

[david2000]

This issue is not related to 7.83 update, it is a language issue that may be caused by a skipped process during the updates.. This was solved by reinstalling VC++ 2008 sometime back, if not, you may have to reinstall.

DiagBox has changed the language locales from 2 characters to 5, such as English = EN to en_GB. This has been since release 7.74.

Check the language line "Current=" in the file "C:\AWRoot\dtrd\trans\Language.ini". DiagBox upto version 7.72 should read "Current=EN" but from 7.74 it should read "Current=en_GB".

Start DiagBox and before clicking on the brand (Citroen or Peugeot), change the line Current= to the other setting (EN or en_GB) and save it, then click on the brand and see the effect.

p.s. Ensure you have saved a copy of the file APPDIAG.SYS in the folder "C:\AWRoot\bin\fi\" in case you need it.

checked the Language.ini file and it is correct

[Simple]

There is no information on you platform in your initial post, Which windows? are you installing on Real Computer, or Virtual Machine like VirtualBox or Workstation?

You have not said if you have installed VC++ 2008 or not (you will find a copy in "C:\teleassistance\visualC\"), neither have you said if you tried changing the locale code to see if it is related.

However, check in the task manager if the Appachi process (httpd_ddc.exe) is started. If not, navigate to: "C:\APP\ddc\opt\apache\bin\" and start httpd_ddc.exe manually, then check if the tabs are working.

If it works and you don't want to bother yourself to investigate why this happens in your case, create a Batch file "DiagBox.bat" on the desktop and write the text between the dotted lines inside it..
............
cd "C:\APP\ddc\opt\apache\bin\"
start httpd_ddc.exe

Cd "C:\AWRoot\bin\launcher\"
start LctPOLUX.exe
.............
Double clicking on "DiagBox.bat" should start Appachi then DiagBox.

[david2000]

There is no information on you platform in your initial post, Which windows? are you installing on Real Computer, or Virtual Machine like VirtualBox or Workstation?

You have not said if you have installed VC++ 2008 or not (you will find a copy in "C:\teleassistance\visualC\"), neither have you said if you tried changing the locale code to see if it is related.

However, check in the task manager if the Appachi process (httpd_ddc.exe) is started. If not, navigate to: "C:\APP\ddc\opt\apache\bin\" and start httpd_ddc.exe manually, then check if the tabs are working.

If it works and you don't want to bother yourself to investigate why this happens in your case, create a Batch file "DiagBox.bat" on the desktop and write the text between the dotted lines inside it..
............
cd "C:\APP\ddc\opt\apache\bin\"
start httpd_ddc.exe

Cd "C:\AWRoot\bin\launcher\"
start LctPOLUX.exe
.............
Double clicking on "DiagBox.bat" should start Appachi then DiagBox.

windows xp and VC++ 2005

[Simple]

I am sure you will be able to sort it..