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SIS is the electronic service tool that Cat dealers, customers and employees rely on for their parts and service information needs. SIS provides information for all Catmachines and engines from 1977. SIS is available on the Internet, DVDs and a network version based on the DVD standalone application.
SIS Web is updated continually and is the most complete and up to date version of SIS. SIS DVD and Network SIS use the same information that is located on the monthly data DVD'S. The time required to stage and ship the DVD'S to Dealer's and Customer's accounts for the delay in information that may be available from SIS DVD/Network.

SIS DVD is the standalone version of SIS and is required when the Cat Inc. server for either SIS Web or the Dealer server for Network SIS is not available. Field Mechanics may be the largest group that uses SIS DVD. All three versions of SIS require an Internet Browser to display SIS information.
STW

The Service Technician Workbench is an integrated package of software tools, designed to assist the Cat Service Technician during the machine repair process.

STW provides common installation of the following service software applications: STW Toolbar (STW Lauchpad), Service Information System (SIS), Cat Electronic Technician (Cat ET), CBT Component Based Troubleshooting (CBT), Technical Analisis I (TA1) & Technical Analisis II (TA2), and Service Report.

STW Features:

Allows user to send data from SIS, TA and Cat ET to an Electronic Service Report. All information about the repair is in one location.
Allows user to attach Cat ET Warranty Reports to the STW service report.
Allows user to attach digital photos to further document the repair.
A single source of support ? DDS Support Center
Electronic service reports are easier to archive than paper service reports.
Integration between Component Based Troubleshooting (CBT), Service Information System (SIS), Cat Electronic Technician (Cat ET), Flash File Search and Service Report.
The DBS Upload utility increases dealer efficiency by eliminating the need for the technician to re-type data into the service report, already created in DBS. This information is sent from DBS to STW to create a STW service report.

STW Lauchpad

The STW Launchpad allows to you: Conveniently launch Service Software Applications, Manage some common SIS/CBT preferences.

STW Service Report
The STW Service Report is a tool to help you collect, report, and organize your service jobs.
- Allows for complete documentation of your repair.
- Reduce duplicate typing of Service Reports
- Easy to read
- Spell check

Easy integration with Dealer Business System (both DBS and DBSi):
Download header information from DBS
Upload service information to DBS after your job is completed

Collect information from other service tools, including:
Parts lists from SIS
ECM summaries and reports from Cat ET
Inspection lists from Technical Analysis (TA)

Component Based Troubleshooting

Component Based Troubleshooting (CBT) helps the technician troubleshoot symptoms and codes for Cat engines and machines. After identifying a symptom, the technician is presented with a list of components that, if not operating properly, may cause the symptom. By using the information provided for each component, the technician can identify the root cause of the symptom and fix the problem. The technician is also presented with a list of available ECMs and codes for the selected model to troubleshoot diagnostic codes. In addition, CBT gives the technician links to related information for symptoms and codes in the Service Information System (SIS).

Total: 18 DVDs. (1 DVD + 17 DVD DL)
Disc #1: DVDD0001-11 PRODUCT SUPPORT INFORMATION
Disc #2: DVDD0002-11 ELECTRIC POWER GENERATION
Disc #3: DVDD0003-11 MARINE ENGINES, PETROLEUM PRODUCTS, TRUCK ENGINES
Disc #4: DVDD0004-11 INDUSTRIAL ENGINES
Disc #5: DVDD0005-11 EXCAVATORS, OEM PRODUCTS
Disc #6: DVDD0006-00 PIPELAYERS, TRACK TYPE TRACTORS
Disc #7: DVDR0007-89 INTEGRATED TOOLCARRIERS, WHEEL TYPE LOADERS, WHEEL TRACTOR SCRAPERS
Disc #8: DVDR0008-85 WHEEL TYPE LOADERS
Disc #9: DVDR0009-62 ARTICULATED DUMP TRUCKS, LOAD HAUL DUMP, MACHINE CONTROL GUIDANCE PRODUCTS, OFF HIGHWAY TRUCKS, UNDERGROUND ARTICULATED TRUCKS, ON HIGHWAY TRUCKS
Disc #10: DVDR0010-46 BACKHOE LOADERS, CHALLENGERS, COMBINES, MINI EXCAVATORS, SKID STEER LOADERS, TILLAGE, TELSCOPIC MATERIAL HANDLERS, WORK TOOLS
Disc #11: DVDR0011-33 ASPHALT PAVERS, COLD PLANERS, COMPACTORS, MOTOR GRADERS, ROAD RECLAIMERS
Disc #12: DVDR0012-25 EXCAVATORS
Disc #13: DVDR0013-25 TRACK TYPE TRACTORS
Disc #14: DVDR0014-11 EXCAVATORS, OEM PRODUCTS
Disc #15: DVDR0015-02 EXCAVATORS

NOTE: setup version is 2011B (the newest) 2014 means DATA discs version

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uploading 14 15 and rer10 rer11