CarTechnoloGY
Audi connect weather rainfall radar - tinestamps wrong - Printable Version

+- CarTechnoloGY (https://cartechnology.co.uk)
+-- Forum: Discussions All about Software and Hardware (https://cartechnology.co.uk/forumdisplay.php?fid=310)
+--- Forum: Automotive Help & Discussions / Software and Hardware (https://cartechnology.co.uk/forumdisplay.php?fid=40)
+---- Forum: VAG Group (VW - Audi - Seat - Skoda - Bentley) (https://cartechnology.co.uk/forumdisplay.php?fid=55)
+---- Thread: Audi connect weather rainfall radar - tinestamps wrong (/showthread.php?tid=55781)



Audi connect weather rainfall radar - tinestamps wrong - wearyhacker - 31-08-2019

Hi,

Has anyone got any ideas on this. About a year ago the rainfall radar map display from audi connect weather shown in the mmi started showing black filled country outlines with very few place names. Also the timestamp in the map shifted forward 90 minutes into the future. So it looked like the app had become clairvoyant! It also made it hard for my aged brain to glance at the map and comprehend what part of the animation sequence I was looking at. I have raised it with Audi support and after many months of interaction finally got them to admit it was a problem. But now all I get from them is bland boilerplate statements with no evidence that any progress is being made fixing it. Here is the latest one.

Dear xxxxxx,

I hope this email finds you well.

We would like to reassure you that your case is still under investigation. Due to the complexity of the issue though, we would like to ask you for your patience. Your case is being handled by our technical department, which officially informed us that there is global issue with this function. We sincerely apologise for any inconvenience so far, and thank you for understating. 
 
Kind regards,
Rimonda Gadalla

Audi Digital Services Team


=====

Is anyone else seeing this?
AaaaaaaaaaDear Mr. Jammail finds you well.= (wheuld like to reassure you that your case is still under investigationDue to the complexity of the issue though, we would like task you for your patience. Your case ng hyyy underndled by our technical department,re is global issud