[napoliapp]

Hi there!

I am new here and I hope that I am doing everything correctly. Unfortunately, I haven't been able to find a proper answer regarding my issue.

I have a 2012 BMW X3 from Italy and I am trying to update the software for my bluetooth and phone. So I went on the BMW site but it doesn't recognise my VIN, which is strange. So, I have tried to find the software on other sites, but no luck. I know that this should work because I did it a couple of years back, uploaded all files on a FAT32 USB and then loaded the software via the USB port in the glovebox.

Does anyone have an answer about this?

Thanks a lot and sorry if there is already an answer somewhere else, but I couldn't find it.

Cheers!

[Alexandru.k_24]

What is your VIN number?

[Alexandru.k_24]

Hi there!

I am new here and I hope that I am doing everything correctly. Unfortunately, I haven't been able to find a proper answer regarding my issue.

I have a 2012 BMW X3 from Italy and I am trying to update the software for my bluetooth and phone. So I went on the BMW site but it doesn't recognise my VIN, which is strange. So, I have tried to find the software on other sites, but no luck. I know that this should work because I did it a couple of years back, uploaded all files on a FAT32 USB and then loaded the software via the USB port in the glovebox.

Does anyone have an answer about this?

Thanks a lot and sorry if there is already an answer somewhere else, but I couldn't find it.

Cheers!

There is a problem with BMW`s website. A month ago i have downloaded the update file for my car, and now it gives me the same error that you have, using my VIN number.