[JBC]

Hello, Art

Unfortunately, the only evolution I had was to update EPC and WIS. A small victory, but a victory

I now have:

EWA: 1.20.240.4
EPC: 1.32.0.4
WIS/ASRA: 3.8.10.1

Exactly the same software I have on the “working laptop”, the one where everything works.

The problem comes when I introduce a VIN, neither EPC nor WIS associate the VIN to the relevant data of thar car/VIN. And yes, the VIN is correct and I tried other VINs.

WIS sends me a popup window saying “Vehicle identification number not found. Datacard cannot be displayed” (please see attachment).    

EPC simply does not identify immediately the type of engine of that VIN (please see attachment).    

For comparison, please see attachment, with the EPC I have on my laptop and … works fine with any VIN.    

Sorry, its in portuguese, but you get the idea (it immediatly associates the VIN to a C180 W202.

All the rest is ok and as Art asked me to check previously (namely authorizations for access datacard, etc.).

I’m using IE 11 on both laptops.

What a f**king mistery ….

Thanks for the help.

EDIT: one final note, may be relevant. For some reason, when I finished updating WIS, I opened it and the datacard was available (the car icon was blue). I rebooted and ... well ... I am as I said ...