[jb2005]

Greetings,

During the last month I met a special situation with two cars on which I've activated Carplay with FeatureInstaller. One of it lost Carplay the next day after activation, the second after three weeks.
Of course, there is the option to reactivate, but I was wondering if any of you had this situation before or perhaps found a solution for it.

[iyade46]

chech FSC still accepted

[Matthew53]

Someone had to do something with the car. I had a car that lost carplay after map update despite of the fact that carplay and map update were made at the same time. I had to code carplay again and it worked

[DayvG]

Usually this is because someone VO Codes the HU or makes some coding and thus undoes the Carplay coding.

3004 SYSTEM_EINSTELLUNGEN, 32 -> CARPLAY_SWT aktiv

There is no way for the HU to "forget" the coding, it will be some meddling by someone.

[Rob@BU]

Usually this is because someone VO Codes the HU or makes some coding and thus undoes the Carplay coding.

3004 SYSTEM_EINSTELLUNGEN, 32 -> CARPLAY_SWT aktiv

There is no way for the HU to "forget" the coding, it will be some meddling by someone.

This, exactly.

[jb2005]

I have checked the vehicle again and everything is OEM like FeatureInstaller has never been run. FSC 143 is unavailable. Customer did not have access or knowledge to restore unit and car has not been updated. Carplay just disappeared overnight after car sleeping and unit is OEM again.

Logic says that this is impossible. First situation like this I see in years.

[DayvG]

I have checked the vehicle again and everything is OEM like FeatureInstaller has never been run. FSC 143 is unavailable. Customer did not have access or knowledge to restore unit and car has not been updated. Carplay just disappeared overnight after car sleeping and unit is OEM again.

Logic says that this is impossible. First situation like this I see in years.

Logic says that’s impossible because it is. I would assume that someone ran the feature code again and selected “Yes” on the revert to OEM prompt. It is the ONLY possibility.

[flausatu]

I have checked the vehicle again and everything is OEM like FeatureInstaller has never been run. FSC 143 is unavailable. Customer did not have access or knowledge to restore unit and car has not been updated. Carplay just disappeared overnight after car sleeping and unit is OEM again.

Logic says that this is impossible. First situation like this I see in years.

Can you give us VIN of the car please?