[W123]

Can you ask your friend is he as scn account? And was his account blocked after this scn, need to wait a few days to see if they block his account.
Please let us know.

I have noticed you have inquired several times in this thread regarding a Xentry Flash account becoming disabled when used on a system where the license has tested invalid.  Do you have any first-hand experience with this occurrence, or know someone that has had this occur to them?

I am curious to know exactly what happened, and were they able to get their account re-enabled?  Did they contact Daimler to check on the status of their account to see if it was perhaps something else?

I know the more recent versions (going back to 2018) have a Daimler PAI login page that is locally spawned although it looks like you are at a real login window with a live connection.  Although you can enter the correct password several times, it will refuse access and continue to do so due to the connection to the Internet is not working.  It can sometimes log you in "offline", in which it was state that in the upper left corner.  A work around is to check for internet connectivity, close Xentry completely out, and reopen, and attempt SCN again.  This time it will likely accept your password (in the event it has not been disabled for some other reason).

I have heard of accounts becoming disabled for a while now, but I can't say I have ever read where a single individual has had their account disabled for the reasons discussed here.  I am not disputing those claims; only seeking more information regarding the occurrence and if they were able to get the account enabled again.

I think this information would be beneficial for those that must, in person, code occasionally on another workshops machine, not knowing the status of their license.

Thanks!