[apexturbo]

Hello dear colleagues

PC had Xentry 2019/05 version installed. I uninstalled the version, removed previous patch (System32 dll file and registry entry), installed now 2019/09 version, and in ConfigAssist I get unable to reach starkeyserver message, middle red icon (shown in picture), and it then doesn't accept the new patch and Key.
Why doesn't it reach StarKey server? How to solve it?

thanks and rep guaranteed for the answers!

Your system is probably not clean, an installation from a new system is safer.

Have you reapplied the patch in the registry and located the .dll for the keys?

Thanks for response. Well yes I know all would work if I freshly installed Windows and Xentry. But fact is that there are many other apps that I don't want to reinstall as it would take lots of time. Yes I removed registry key, removed .dll file, made uninstall of software, rebooted pc, removed Mercedes folders from programfiles and programdata, also removed old LicDir. Then made fresh installation, it went successfully. Then rebooted, patched registry and added .dll file. But even before patching it doesn't want to reach StarKeyServer. It's like something is blocking from previous installation, maybe some registry keys or some service is left even if I uninstalled and deleted all folders of previous version?

Thanks