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Need HELP !! Mercedes NTG4.5
14-03-2019, 14:43 PM,
Post: #1
YTMercedes  Need HELP !! Mercedes NTG4.5
Hello,

I need help with updating a Mercedes C-Class 11/09/2011 with NTG4.5 "Comand Online" GPS

I bought an update with an activation code.
Upon insertion of the USB key, the code was requested by the GPS.
I wrote the code, and the update started.
But the screen remains on 0% progress.
After 1 hour of waiting, I was still at 0%.
I had to stop the installation and I removed the USB key because nothing was moving forward.

I tried another USB drive in case there was a problem with that one, but I'm still stuck.
Each time it starts, then stays on 0%, then it says "ejection of the DVD"
The car radio system works, everything works, but of course not the GPS
Now he claims the update DVD.

I was told to try with an SD card, but it is not recognized (even formatted in FAT32)
When I insert the USB key, we always stay at 0%

I specify that I entered the code of the version 2019 V18.
I was given DVD V16 to try, but nothing happens.

Is there a way to reset? For the code to be requested again?
In this case, I could use DVD V16 with a new code.
I am looking to recover the use of my GPS

Can be, can we intervene on the hard disk? Do you know where he is placed? and in this case what to do on the hard drive?

Do you know how to make 3 DVDs with this USB key? To test, because maybe the DVDs will be recognized.

Thanks for your help !


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14-03-2019, 18:41 PM,
Post: #2
YTMercedes  RE: Need HELP !! Mercedes NTG4.5
It is beter to do it by XENTRY,updating the system and then installing a map
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[+] 1 user says Thank You to rumenhb for this post
14-03-2019, 18:45 PM,
Post: #3
RE: Need HELP !! Mercedes NTG4.5
ok, but How to do ? what Xentry ?

sorry but I don't know it.....

Do I have to understand that a software update is needed, before making the cartographic update?

How to make this update logiciuel if it is the case, by USB, or SD ...? is it possible ?

And of course, how to get it

Thank you
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14-03-2019, 19:53 PM, (This post was last modified: 14-03-2019, 19:53 PM by rumenhb.)
Post: #4
YTMercedes  RE: Need HELP !! Mercedes NTG4.5
Do you have XENTRY???DIAGNOSE???

Do you have XENTRY???DIAGNOSE???
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15-03-2019, 08:05 AM,
Post: #5
RE: Need HELP !! Mercedes NTG4.5
(14-03-2019, 19:53 PM)rumenhb Wrote:  Do you have XENTRY???DIAGNOSE???

Do you have XENTRY???DIAGNOSE???

no, but it's possible to do it by the Hidden menu ?

like this :

https://www.youtube.com/watch?v=PjZDrLYwWvA
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17-03-2019, 18:26 PM,
Post: #6
RE: Need HELP !! Mercedes NTG4.5
it possible to clean HDD only with special equipment and SW like Xentry or Vediamo

AMG-menu and AMG-logo at instrument claster and at Audio screen Mercedes, CarPlay AndroidAuto activation, AdBlue emulator, video in motion, newest maps all regions
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19-03-2019, 08:07 AM,
Post: #7
RE: Need HELP !! Mercedes NTG4.5
If the Comand got into a loop, only with Stardiagnosis/Xentry you can reboot it to factory values.
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Yesterday, 08:43 AM,
Post: #8
RE: Need HELP !! Mercedes NTG4.5
(19-03-2019, 08:07 AM)alleshateinende Wrote:  If the Comand got into a loop, only with Stardiagnosis/Xentry you can reboot it to factory values.


it does not run in a loop, but the update always remains at 0%

Everything else works except navigation.

Is the procedure with XENTRY complicated?
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