Dear member if you were registred before 2019.11 and have problem with LOGIN please try recovery password by click (Lost your password?) option and check your mail box , if no succes then Send me and Mail to [email protected] , and if were registred after that date then Create new account as registration is free

HELP, Blacklisted Mercedes NTG5 comand unit
16-08-2019, 17:20 PM,
Post: #1
HELP, Blacklisted Mercedes NTG5 comand unit
Hi All.

I hope someone can help with a huge headache

I bought a used NTG5 comand unit from Ebay UK. Had it shipped to UK and my son bought the unit to me in the USA when he visited. The seller said unit was located in Belgium but it shipped from Romania which I found strange. I paid $1000 for this unit so it was not too cheap

So I went to get the PIN to unlock and was told the unit was blacklisted.

Heres where I messed up. I opened a paypal dispute with the seller, sent him information stating the unit was blacklisted and he seemed very helpful. We had some back and forth emails then he told me to send the unit back to him which I did via courier from the USA. After mailing the unit, I checked with paypal that I would be covered for my refund should anything go wrong and they said that as I did not escalate the dispute to a claim within so many day they automatically closed the claim and could be of no further help. I had no idea I had to escalate the dispute.

Then they seller started being vague about if he could solve it. He said he would not know until the unit got to him. Then I thought, hold on, if he gets the unit back and dispute is closed I am out of pocket $1000 and also have no goods to show for it.  After some back and forth with the seller, I got the courier to turn the package around and return it to me.

So at this point I have a blacklisted unit that cost me $1000, seller no longer responding and paypal telling me to go whistle.

PLEASE can someone help me solve this, I'm told that some have the ability to supply these PINS. I'm happy to pay in advance for PIN if someone can supply it. 

Fingers crossed someone can help
Quote this message in a reply

Possibly Related Threads…
Thread Author Replies Views Last Post
YTMercedes Mercedes Anti theft Code COMAND electrolab 70 5,130 17-01-2022, 19:29 PM
Last Post: Mbcars
YTMercedes COMAND Download Manager 2.0.4 zaniak 3 278 16-01-2022, 21:11 PM
Last Post: jajo9
ZTAudi Radio Unit US to EU and language Audi MMI 3GP X.C 54 22,647 25-10-2019, 16:01 PM
Last Post: AdamiPL
YTMercedes Anybody around Tourlouse France that can code NTG5 ? r00t 2 177 25-10-2019, 12:18 PM
Last Post: r00t
YTMercedes Calculator Mercedes audio 10 cd mf2910 Vlado ATM Chiptuning 40 17,761 23-10-2019, 06:33 AM
Last Post: masterskay62
YTMercedes NTG5 Audio 20 remove anti theft protection 117 0 137 18-10-2019, 08:39 AM
Last Post: 117
ZVW Solved ✔ Cid for unit dtrajche 1 155 17-10-2019, 18:44 PM
Last Post: dtrajche
YTMercedes New COMAND Download Manager 1.0.15 audia4 13 3,333 16-10-2019, 21:10 PM
Last Post: audia4
YTMercedes Need mercedes radio code Craigmccly22 12 755 11-10-2019, 17:27 PM
Last Post: masterskay62
  Mercedes region change US to ECE HU5 Navigationmaster 2 303 10-10-2019, 20:34 PM
Last Post: Navigationmaster

Forum Jump:

Users browsing this thread:
1 Guest(s)

Return to TopReturn to Content