[skautoservice]

Hello, I need help with xentry 09.2014. I moved my computer to stuck in error 2221-1. Can anyone teamviewer help me?

Thank You.

[DBCT]

Please be more specific, just moving a computer does not make the licence expire. Do you mean you have a virtual machine and you moved the files to another computer?

The desktop says SD, is it actually for a PartD/C3 laptop? OK if it is but if you actually have an SDConnect, it would be time for a update.

[skautoservice]

[quote = "DBCT" pid = '490135' dateline = '1570951803']
Please be more specific, just moving a computer does not make the licence expire. Do you mean you have a virtual machine and you moved the files to another computer?

The desktop says SD, is it actually for a PartD/C3 laptop? OK if it is but if you actually have an SDConnect, it would be time for a update.


[/ quote] I copied the hdd from another dell 630 to dell 630. Can you help me solve this problem?

[ross2018]

Did you try to set the time back to 2015? See what happens.

[gcs190]

If you have cloned on a hard disk, you will need new keys since the hardware ID / LAN ID of the two devices will not be the same, check your licenses and post the data to generate a new one.

[DBCT]

Did you try to set the time back to 2015? See what happens.

On an old Star Diagnosis System changing time backwards (significantly) creates problems with the times.properties files. Better to have original ones available when moving the clock backwards. But 09.2014 should run with the current date once it has been properly installed.

Obviously licences need to be updated after a HDD clone as suggested above. I still find it odd if the new laptop with a cloned HDD reports licence expiry in 3 days instead of immediately.