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AOS/AIR Account
09-12-2022, 14:01 PM, (This post was last modified: 09-12-2022, 14:03 PM by hashtagmaster.)
Post: #1
AOS/AIR Account
Does anyone have information because the normal AIR has been neutered as far as the latest information on the problems and measures are concerned.. (PUMA Info)

Vin.help the air offers no longer has a puma in it and has also been severely neutered
(Last time they didn't even book my money and they don't write anything anymore)

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09-12-2022, 14:27 PM,
Post: #2
RE: AOS/AIR Account
I think PUMA is now called Service Solutions in AIR.
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09-12-2022, 17:33 PM,
Post: #3
RE: AOS/AIR Account
(09-12-2022, 14:27 PM)World L Wrote:  I think PUMA is now called Service Solutions in AIR.

Yes puma no longer exists now it's tsara
And service solutions is the good place to find known problem in air
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10-12-2022, 09:56 AM,
Post: #4
RE: AOS/AIR Account
(09-12-2022, 14:01 PM)hashtagmaster Wrote:  (Last time they didn't even book my money and they don't write anything anymore)

I'm also a little upset. It has always worked well, but after the last payment nothing has been charged and no one is getting back to me. Maybe someone knows what's going on?

BMW F07 535ix GT (09/16)
BMW E61 530xi touring (07/05)
BMW E39 528i (10/97)
BMW E36 323i touring (03/99)
Suzuki GSX750S Katana (1985)

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10-12-2022, 10:18 AM,
Post: #5
RE: AOS/AIR Account
Puma has been removed from a couple of years now but differs per market.
Puma was a standalone application on s-gate + integrated in AIR. Now they renamed it and Tsara is now the standalone application.

MGU virgin and patching in Europa.
Secure coding 2.0
Feature installer codes
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11-12-2022, 02:13 AM,
Post: #6
RE: AOS/AIR Account
(10-12-2022, 10:18 AM)Fx82 Wrote:  Puma has been removed from a couple of years now but differs per market.
Puma was a standalone application on s-gate + integrated in AIR. Now they renamed it and Tsara is now the standalone application.

I believe they are talking about PuMA Measures, not PuMA aftersales support like in US market.


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11-12-2022, 07:33 AM,
Post: #7
RE: AOS/AIR Account
and what do you need now so that you can view the latest recalls and problems with bags and stuff like that for access?

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