[willisodhiambo]

If working on F+ series and using ICOM try to disable use of Ethernet as preferred communications channel in settings.

Fixed:

I installed Microsoft Visual C++ Redistributable for Visual Studio 2017 and reseated the PC. All working now.

Link: https://go.microsoft.com/fwlink/?LinkId=746572

Your first post said 'laptop up to date'. So easy to forget something fundamental and wonder why the installation is not working.