[HETPE3B]

Why do you think when you "Request Info" it would identify the vehicle automatically when there is no vehicle present?

If you navigate to replace instrument cluster there will be the option to enter the VIN manually.

For some reason I was under the impression (probably by the analogy with BMW), that cluster can communicate with the diagnostic hardware/software as a standalone unit and because it has VIN number stored I was thinking it will at least exchange with the VIN number.
Thank you for clarification.

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I navigate to Service Programming System (on laptop), choose "pass-thru" (because if I choose Tech 2 it want me to retrieve the data from the car, which I cannot do since I don't have a car), then I have "reprogram" or "replace and program" options. If I choose either one of them on the next screen it asks me to enter the VIN number, details about the car. Then I click continue couple times and then it throw me error E665 - the communication cannot be established with Diagnostic Tool.