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Petka Hardlock Problem
26-08-2023, 19:37 PM,
Post: #1
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Petka Hardlock Problem
Since yesterday I get the message Hardlock not found with an existing installation. Even with a new installation, the same message comes back. Anyone have an idea how to fix the error?
A thank you doesn't hurt, neither does a Reputation
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26-08-2023, 22:14 PM,
Post: #2
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RE: Petka Hardlock Problem
I get this all the time with 8.5, have to reinstall without the updates.
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27-08-2023, 16:53 PM,
Post: #3
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RE: Petka Hardlock Problem
If you get a hardlock error (hardlock error 7 or 14) please make sure that Visual C++ 2010 x86 and Visual C++ 2015 x86 are installed.
If you continue to get a hardlock error after installing Visual C++, please check whether the etinfo.dll is present. You can find these under C:\Program Files (x86)\Digital Eliteboard\PETKA\Program\8.5\PROG1 If the etinfo.dll is missing, I can provide it to you Next you should add the etinfo.dll as an exception in your virus scanner. If, after using PETKA 8.5 for a while, you get a hardlock error, Hardlock not found, your hardware ID may have changed and you need a new key. In order for the activation window with the hardware ID to appear as when starting PETKA 8.5, you must delete the etkaconf.ini file. You can find these under C:\Program Files\Digital Eliteboard\PETKA\Program\8.5\PROG1 If you continue to get hardlock errors, please check that the old ETKA/PETKA versions have been completely removed. Please remember that PETKA 8.5 cannot be used in a VM. I'm using PETKA for a long time on Win10/11 x64 and always without a problem. Hate electric vehicles + VMWare = my life
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28-08-2023, 07:20 AM,
Post: #4
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RE: Petka Hardlock Problem
I will check this later,
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04-09-2023, 07:31 AM,
Post: #5
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RE: Petka Hardlock Problem
etinfo.dll is present.
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04-09-2023, 07:44 AM,
Post: #6
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RE: Petka Hardlock Problem
maybe petka 8.6 patch needs to be applied? it is required to be able update petka for latest database and prices.
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05-09-2023, 11:33 AM,
Post: #7
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RE: Petka Hardlock Problem
The patch has been applied for a long time and has nothing to do with the Hardlock not found message
A thank you doesn't hurt, neither does a Reputation
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20-12-2023, 10:55 AM,
Post: #8
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RE: Petka Hardlock Problem
check in the device manager if virtual USB multikey installed properly.
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