[topdeel]

Hi PSA specialists 

I have a problem with installing the Lexia 3 VCI (DiagBox program) on the Dell D505 laptop with XP SP3. Interestingly, the interface works on Acer laptop and virtual MVware machine with XP SP3 (vehicle communication, firmware update, etc.). Also, the interface works on a Lenovo laptop PC with XP SP3 (communicates with the vehicle, adjusts the firmware to the exact version, etc.).

When I connect the VCI to the Dell D505 laptop with freshly installed XP SP3 and run the DiagBox V7.57 program, either if I choose Lexia or PP2000 the program informs me that the VCI IS NOT CONNECTED.

I try to solve this mystery all day but without success. 

Basically I have the correct VCI, but it's probably a problem in the software that I installed on a Dell laptop. The only difference I noticed between the XP SP3 operating system is in the Device Manager.


Why does the Dell D505 in Device Manager show a different driver compared with to Acer and Lenovo?

1. Acer VMware - ACTIA USB Com Board Evolution Driver (Multi-Instance)
2. Lenovo - ACTIA USB Com Board Evolution Driver (Multi-Instance)
3. Dell - ETACS Decoder Devices 


If anyone has an idea for this problem, please share it with us.


Thanks