[rahimdiag]

hi guys

i have problem with stepway 2014 petrol 1.6 engine after dead battery 
The problem is when I follow all the necessary steps for programming, nothing has been read no ISK and no PIN 
what is the problem ?
I tried reading it with FVDI the same thing
NOTE i am using V187 VERSION

it is well known(for this type) that if the car ends up without power, it will forget its immobilizer code
 use renault token, and the last clip with internet connection so that you can rewrite the immobilizer code
factory credentials

Do I understand from what you said that the immobilizer code is not even in UCH ?
or UCH virginized ?

that's why you find empty..

Is there any solution to fix it ?